Returns & Exchanges

Custom Apparel Policy

All custom apparel items are made to order and cannot be returned or exchanged. Please verify your size, name, and number before ordering.

For manufacturing defects or artwork errors, email us a photo for a free replacement.

DIA Shop Items (In-Stock Products)

You have 7 days from the date you receive your order to initiate a return on items purchased from the DIA Shop. Items must be returned unworn and unused in their original condition. A receipt or proof of purchase is required.

To begin the return process, reach out to us at info@dialedinathletics.com.

Returns should be shipped to:

Dialed In Athletics

Attn: Returns

2952 Esplanade #140

Chico, CA 95973

Customers are responsible for covering all return and exchange shipping costs.

For any questions about returns, feel free to contact us at info@dialedinathletics.com.

Damages and Issues

Inspect your order as soon as it arrives. If you notice any defects, damage, or incorrect items, contact us right away so we can resolve the problem.

Sale Items & Gift Cards

We're unable to process returns on sale merchandise or gift cards.

Exchanges

Size exchanges are free for in-stock items (custom apparel excluded) that are unworn and returned within one week of delivery. All exchanges must be requested within seven (7) days of receiving your order. Shipping costs for exchanges are the customer's responsibility.

Refunds

Once your return arrives and is inspected, we'll send you a notification about whether your refund has been approved. Approved refunds will be credited back to your original payment method within 5 business days. Keep in mind that your bank or credit card provider may need additional time to process the refund.

If it's been more than 15 business days since your return was approved, please reach out to us at info@dialedinathletics.com.